FCC RECEIVES NOTICE OF SMS/800 PROBLEMS

The final version of the letter is here.

It is controversial, pitting the SMS/800 customers (ie, RespOrgs) against the SMS Management Team, and notes in part, "The current SMS/800 responsibility structure does not provide for end-to-end accountability for toll free record processing ... There is no single entity to ensure that the need of Toll-Free Customers to have number records updated, through their chosen RespOrgs, is accomplished in a consistently timely manner... there are many complex regulatory issues outside of the SNAC's control... The Committee now believes that some fundamental changes are needed..."

Over the past two weeks the SNAC committee had formally complained to OFB leadership of SMT (SBC, Bell Atlantic, US West and Bell South) companies' efforts to block their complaints. The letter had been stuck at the CLC (Carrier Liaison Committee) level with constant revisions and due-process requests. Telcordia also suggested the problem could have been handled within the CLC, even though the issue is over two years old with no resolution in sight.

In response to SMT complaints that the letter was delivered to the FCC sans sufficient due process, it was noted that the CLC Chair and Vice Chair approved the correspondence (pursuant to the CLC Principles and Procedures, Section 8.2) for distribution on Friday (February 11, 2000) and a note to that effect was sent to the full CLC on February 14. ATIS

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