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INC QUIETLY TAKES OVER 800 GUIDELINES OVERSIGHT
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New York, NY October 15, 1999 (ICB TOLL FREE NEWS) In July '99, rapid
depletion of toll free numbers hit the Industry
Numbering Committee (INC) radar screen. (see INC EYES TOLL FREE NUMBER
USE, http://icbtollfree.com/subprem/scenes-5.html )
In a Numbering Plan Area (NPA) Workshop meeting held on July 12th, it
was suggested that the SNAC be asked to provide information regarding
what the usage of these codes has been and why so many have been used.
The NPA Workshop also asked that the OBF be questioned as to whether
there are auditing guidelines for toll-free codes.
As a result, Shawn Murphy, INC moderator, wrote to Gwendolyn Shaw, OBF
moderator, "It is the perception of the INC membership that the toll
free resource is being released and depleted at a rapid rate ... INC
would like information as to whether audit provisions exist in the
current Industry Guidelines for Toll Free Number Administration, and, if
so, whether any have been scheduled or performed to ensure compliance
with the existing Industry Guidelines for Toll Free Number
Administration."
Meanwhile, INC formed a new Workshop: the INC Audit Workshop.
In TOLL FREE USAGE SPIKES, INC FORMS AUDIT COMMITTEE (see
http://icbtollfree.com/subprem/scenes-8.html), we wrote, "In light of
the Industry Numbering Committee's recent suggestion that toll free
number usage be audited, the INC Audit Workshop's activities
warrant monitoring by interested parties."
The committee is moving fast.
One of its first actions at the first Audits workshop meeting was to
incorporate 800 Guidelines
oversight into the INC purview by a mere word change, from
"INC documents" to "Industry documents" in the Scope of Work
Statement:
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Mission: The INC Audit Workshop shall incorporate NANC* policy
recommendations regarding audits of service providers** and
NANPA/Pooling Administrator into existing INC guidelines for all
applicable NANP resources. The audit workshop will also address all
INC guideline-related audit process issues and responsibilities
associated with audits.
Scope: The INC Audit Workshop shall review existing industry guidelines
to identify and document the specific processes, bright line tests, and
procedures to be used by an auditor as the measure of compliance for
either a service provider and/or NANPA/Pooling Administrator. These
procedures shall be developed using the NANC audit framework document
and any applicable policy recommendations.
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*North American Numbering Council
**in the case of 800 would particularly relate to RespOrgs.
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